Our Helpdesk Packages
Choose the perfect package tailored to your needs.
Bronze Package
Perfect for simple and quick solutions.
- Email support during business hours
- Response time within 24 hours
- Troubleshooting for 1 issue per session
- Access to knowledge base
$69
Silver Package
Ideal for intermediate needs or small projects.
- Email and Chat support during business hours
- Response time within 12 hours
- Troubleshooting for 3 issue per session
- Proactive issue notifications
- Access to knowledge base
- Basic remote assistance
$99
Gold Package
For comprehensive services and urgent needs.
- Email, Chat, and Phone support
- Response time within 1-2 hours
- Unlimited troubleshooting issues per day
- Proactive issue notifications
- Access to knowledge base
- Comprehensive remote assistance
$149/day
Platinum Package
For comprehensive services and urgent needs.
- 24/7 email, chat, and phone support
- Priority response time within 1 hour
- Unlimited troubleshooting sessions
- Proactive issue notifications
- Access to knowledge base
- Comprehensive remote assistance
- Personalized account manager
$1299/month